Frequently Asked Questions
General
If there’s a Quilt Certified Installer in your area, we’ll connect you with them to get started. We’re working as quickly as possible to expand our service regions and bring Quilt to more homes, so if we’re not available yet, we will be soon! Sign up for our newsletter at the bottom of this page to stay up to date with all things Quilt.
Our mission is to accelerate the energy transition for everyone. If you’re interested in partnering with us to help Quilt grow, please contact us.
Quilt’s modular design is a good fit for entire homes, partial homes, and one-room configurations, including ADU’s. Single-family homes with exterior walls are the ideal fit for Quilt because they allow space for an efficient configuration of outdoor and indoor units. If you have specific questions about how Quilt could work with your space, contact us here.
Quilt is only available for installation through a trusted Quilt Certified Installer in your area. Our partners are trained to ensure top-quality installation and service, which is essential for optimal performance and long-term reliability.
You can get started by designing your system. We typically recommend one indoor unit per room or living area. For some larger spaces, adding a second indoor unit may provide more comfort. Once our suggestion based on your address appears, you can then adjust your configuration before placing a reservation. Your installation partner will then walk through your home details in even more detail and adjust your configuration further as needed.
You can get started by designing your system. From there, you can schedule a consultation with a Quilt Advisor who will explore your system recommendation with you,answer any questions, and connect you to your installation partner.
Installation
Quilt is installed by our trusted Quilt Certified Installer, who are trained to ensure top-quality installation and service for the best performance and reliability.
In most cases, there may be only one Quilt Certified Installer available in your area. Our partners are trained to ensure top-quality installation and service, which is essential for optimal performance and long-term reliability. If multiple installers are available, we select the best fit for your home based on your system design, location, and installer capacity.
Installation typically takes between one and three days, depending on the number of units being installed in your home. Your dedicated installation partner will be able to offer a more specific timeline once they have a better understanding of your home.
On day one, your installation team will perform a full walkthrough of your home to confirm the right placements for the indoor and outdoor units. Next, the team will install the line sets that connect the indoor units to the outdoor units. Once connected, the units will be pressure tested. Now that the system is in place, the team will install your Dials exactly where you want them. Once the system is up and running, the team will help you familiarize yourself with your Quilt.
During installation, an indoor unit is mounted to one of your exterior walls. A 3‑inch hole is drilled through the wall, which connects the unit to the line set, condensate drain, and wire that power it. This line set runs outside your home to the nearest outdoor unit and is hidden in a line hide. You can work with your installation team to determine the line set placement to balance both aesthetics and proximity.
Quilt’s outdoor units are labeled 208⁄230 VAC, 60 Hz. The minimum circuit ampacity is 13.2 Amps, and a 20 Amp circuit breaker is sufficient.
Quilt comes with a 12 year warranty on the heat pump, as well as direct access to our dedicated support team. We offer over-the-air updates, automated system maintenance, and diagnostics reporting to keep everything up and running. You can always email [email protected] with any questions or issues.
If you replace your furnace with a Quilt, not only will you be taking a meaningful step to reduce your home’s reliance on fossil fuels, but you’ll also be gaining back square footage of your home. Your old furnace or heating system can be removed, and if you have ducts, they can be sealed off. Your installation partner can discuss with you the best options for your home.
Pricing & Rebates
Pricing for Quilt starts at $6,499 per room. Your Quilt Certified Installer will provide you a final quote based on your home’s unique details after your consultation.
There are many types of rebates available. Some depend on your new configuration, the old system you’re replacing, and certain details about your home. If you’re in California or Massachusetts, you can get started by designing your system and answering a few simple questions to start calculating your applicable rebates. We are working on expanding our rebate calculator to support additional regions.
Financing options vary by installer. Your Quilt Certified Installer will provide details on the options they offer.
Hardware
We’ve sized our outdoor units to power up to two indoor units, a ratio that delivers the right mix of efficiency, control, redundancy and modularity. Smaller outdoor units like ours are more compact, quiet, and efficient than larger units, ultimately saving homeowners energy and money. When installed in a full home, they also more completely deliver on the promise of room-by-room control, enabling some rooms to be heated while others are cooled, which can’t be done with one large outdoor unit. The flexibility of the two-to-one system also means that they give full homes the benefit of the redundancy of multiple outdoor units, while also making it possible to install Quilt in one or two rooms, then expand to full home coverage over time.
Quilt delivers its full heating capacity at outdoor temperatures down to ‑5°F, and 90% of its heating capacity down to ‑13°F. For 94% of the country, that is as low as the temperatures typically get. For those who live in even colder climates, there are other heating systems that may be more efficient.
Quilt exceeds energy standards with a SEER2 rating of 25, an HSPF2 rating of 11 and CEE Tier 2*. In California, Quilt also meets Title 20 and 24 Energy Requirements. To learn more about our industry-leading efficiency, see our tech specs.
*Figures are preliminary and derived from independent lab testing. System certification pending.
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